You can return all items purchased from KOKKON within 14 days. The return costs are already included in the shipping flat rate. The return period begins on the day on which DHL has delivered the goods. After receipt and examination of the goods by KOKKON, the refund will be made in the same way as the payment has been made and will amount to a maximum of 14 days. The return is handled via our KOKKON online shop.
Please follow these steps for returns.
Our KOKKON customer service is also available to answer your questions regarding the return shipment. You can reach us by phone on 0511-4500 7033 or by e-mail at firstname.lastname@example.org.